BIKBBI & BS5385 Part 1

BIKBBI - Who are they?


The British Institute of Kitchen, Bedroom & Bathroom Installation (or BiKBBI as we’re better known) is the UK’s first and only government sanctioned institute dedicated to KBB installation.

Launched in 2006, the BiKBBI is a not-for- profit registered organisation, sanctioned by the UK Secretary of State (6533488) to address the increasing number of consumer complaints received each year. In 2011-12, it is reported that the industry received some £69m worth of complaints, which highlights the need for positive change.

Working with professional installers, retailers, manufacturers, suppliers and distributors of kitchen, bedroom & bathroom product, the BiKBBI will define, shape and introduce the UK’s first ever industry standards. Together with the accreditation of individual professional installers, it is the aim of the Institute to help members stand out from thousands of installers who fail to meet criteria or who damage the reputation of professional tradesmen and provide UK consumers with informed choice.

Why choose an approved member?

Here’s a few reasons why you should consider a BiKBBI member:

Proven track record - We carry out a number of pre-membership checks to establish a proven track record of installation expertise.

Eligibility to work in the UK - We check formal identification & HMRC documents to ensure only those who are allowed to work in the UK join.

Health & Safety first - Our members meet Health & Safety requirements and undertake annual assessment to verify competence. 

DBS Checked - Members are DBS checked, in accordance with The Rehabilitation of Offenders Act, to reduce risk to consumers.

Fully Insured - Members maintain a minimum of £2m Public Liability Insurance, protecting against unforeseen circumstances.

Continually Monitored - We monitor, daily, the compliance documents of all members, ensuring they maintain protection for their customers.

Work to an industry standard - Members follow industry standards to ensure professional service for all consumers.

Offer Payment Protection - For added comfort, our members offer financial services to protect deposits and monies paid.

Dispute Resolution - In the event of a dispute, we provide practical advice and guidance to both parties.

Free Practical Advice - Check out the consumer section of our website for information on all things installation related.

Approved Terms - Our members provide approved written terms and conditions of service in line with consumer law.

Support Professionals - Appointing a BiKBBI member supports the industry and all professionals who hold membership.

Click here for more BIKBBI information - opens in a new browser window.

BS5385 Part 1 - What is it?


BS5385 Part 1 is a tiling standard

Click here to download BS5385 Part 1 standards - pdf document will open in a new browser window.

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